More cars in the bay. Less phone tag.
Answer service calls around the clock, book ROs straight to the bay schedule, text estimates for approval, and collect the deposit and the final balance without picking up the phone.
Sound familiar?
Advisors drowning in phone calls
Half the day is spent on "can I get an oil change tomorrow?" instead of writing tickets in front of them.
Estimate approvals that take days
You leave a voicemail. They call back after hours. You call the next day. Meanwhile the car sits.
Chasing the final balance at pickup
Customer arrives without cash or card. You're running the terminal while three other people are waiting.
What we automate for you.
24/7 service reception
AI handles "what time do you close?", "do you do brakes?", and every other repeat question. Escalates real work to your advisor.
Auto-booked appointments
AI captures vehicle, complaint, and preferred window, then drops the RO appointment on the bay calendar with a confirmation text.
Text-to-approve estimates
Send the itemized estimate as an SMS. Customer taps once to approve line items. No more voicemail tag.
Deposit + balance by text
Collect a deposit before parts are ordered. When the RO closes, text the final invoice — paid before they walk in.
What changes in the first 30 days.
- Advisors stop answering the phone — AI handles the FAQ calls that eat their day.
- Estimate approvals go from days to minutes — text, tap, approved.
- Fewer walk-in payment hassles — the RO is paid before the customer arrives.
- Book more ROs — every after-hours "can you fit me in?" becomes a scheduled appointment.
- Cleaner reconciliation — every payment tied to an RO with a branded PDF receipt.
Add Lotly Payments to bring it all together.
Itemized invoices, saved cards for repeat customers, deposits, final balances -- one dashboard for every service transaction on the lot.